Clear Answers to Your Cleaning Questions
Frequently Asked Questions
What cleaning services does Maid Aide offer in Novi, MI?
We provide comprehensive residential cleaning (weekly, bi-weekly, and monthly recurring visits), commercial office and corporate facility cleaning, move-in and move-out cleaning, one-time deep cleaning, apartment turnover cleans, and specialized housekeeping services.
How long has Maid Aide been serving the Novi community?
Maid Aide has been delivering high-quality, detail-oriented residential and commercial cleaning solutions across Novi and surrounding areas for over 15 years.
Are your cleaning technicians licensed and insured?
Yes, Maid Aide is fully licensed, bonded, and insured, providing complete security and peace of mind for both residential homeowners and commercial property managers.
Do I need to provide my own cleaning supplies and equipment?
No, our team brings all professional-grade cleaning supplies, non-toxic products, microfiber towels, and specialized vacuuming equipment needed to complete the job thoroughly.
How does online scheduling and booking work?
You can easily schedule your cleaning appointments directly through our website. Our system connects with our live calendar, allowing you to select available time blocks that best fit your busy lifestyle.
Can existing clients view or adjust their appointments online?
Yes, we offer a convenient Customer Portal for existing clients. By logging in with your registered email address, you can view upcoming appointments, review service history, and pay invoices directly.
What areas near Novi do you service?
In addition to Novi, MI, we service nearby communities including Wixom, Walled Lake, West Bloomfield, Farmington Hills, Livonia, Canton, Northville, Plymouth, Commerce Township, South Lyon, Milford, Bloomfield Hills, Wolverine Lake, White Lake, and New Hudson.
Do I need to be home during my cleaning service?
No, you do not need to be present while we clean. As long as our team has secure entry instructions (such as a keypad code or lockbox access), we can complete the cleaning and secure your property when finished.
What is included in an apartment turnover or move-in/move-out clean?
No. Extension cords are intended for temporary use only. If you regularly rely on extension cords, it's a good indication that additional outlets should be installed.
Does Maid Aide offer same-day or emergency cleaning services?
To maintain our high standards of quality and ensure consistent scheduling for our regular clients, all cleaning appointments must be scheduled in advance through our booking platform or office line.